ART MATRIX - LIGHTLINK
                                            PO 880 Ithaca, NY 14851-0880
                                            (607) 277-0959      Voice
                                            (607) 277-8913      Fax
                                            (607) 277-5026      Modems
                                            homer@lightlink.com E-mail
                                            jes@lightlink.com   E-mail
 
                                            12/03/00 10:22am
 
     SPAM AND DOMAIN MAIL FORWARDING

     Much spam is sent not to the lightlink address of a domain holder
but to their domain name itself.  If you have a domain like
artmatrix.com, then mail to anyone@artmatrix.com will be forwarded to
the domain owner unless other wise directed.

     There is nothing we can do about spammers knowing about your
domains as they are public by definition, however each domain has a
domain forwarding file which specifies where domain mail is supposed
to be forwarded.  You can edit this file yourself by going to
http://www.lightlink.com -> USER AREA -> Sign in with your domain and
lightlink password -> DOMAIN MAIL FORWARDING.

     Make *SURE* you use *DOMAIN* mail forwarding!

     In the simplest case the file has one line that says something
like

artmatrix.com homer@lightlink.com

     This is the default line that says any mail to artmatrix.com that
is not otherwise specified should go to homer@lightlink.com.  Then if
you want mail to sales@artmatrix.com to go to jes@lightlink.com
instead, you would ALSO add in

artmatrix.com           homer@lightlink.com
sales@artmatrix.com     jes@lightlink.com

     If you don't want a catchall address, leave out the first line.

sales@artmatrix.com     jes@lightlink.com
 
     The disadvantage of this is if someone misspells one of the
correct addresses, then the mail will bounce rather than going to the
default mail box.  Since we do not keep copies of mail that come
through our system, once it is lost, its gone for good, and you won't
even know it happened.

     Thus you might want to put in common misspellings for names:

jane.staller@artmatrix.com   jes@lightlink.com
jane.stoller@artmatrix.com   jes@lightlink.com
jstaller@artmatrix.com       jes@lightlink.com
janes@artmatrix.com          jes@lightlink.com
staller@artmatrix.com        jes@lightlink.com
stoller@artmatrix.com        jes@lightlink.com
 
     e-mail addresses may NOT use spaces but may use periods, dashes
and underlines, but nothing else.

jane staller@artmatrix.com is invalid.
jane.staller@artmatrix.com is valid.
jane-staller@artmatrix.com is valid.
jane_staller@artmatrix.com is valid.
 
     Homer